Contents

Contents for the 2010 book will be released when the book is publ;ished on 15 July 2010. Meanwhile, here is what is in the 2009 book. It consists of 290 pages arranged into a number of sections:

Section 1. Thoughts

Riding out the storm
Stephen Crosbie, Head of Proposition Development, AEGON Scottish Equitable

Stress nation
Mark Noble, Sales, Marketing and Group Risk Director, Aviva

The future using current term assurance pricing
Jules Constantinou, Head of Marketing, GenRe LifeHealth UK

A protection case study: gaps, products, mortality, innovation and chocolate teapots
Justin Harper, Head of Strategic Marketing, LV=

The past is a foreign country
Mike Benton, Chief Executive Officer, Medicals Direct

The future of critical illness cover
Tracy Gilbert, Client Partner, Life, UK and Ireland and Andy Doell, Senior Research Actuary for UK and Ireland, PartnerRe

The great IP challenge
Andy Chapman, Chief Executive, Pioneer Friendly

Added value - avoiding the credit crunch
Richard Thomas, Managing Director, RED ARC Assured

From adversity comes opportunity
Ashley Hale, Business Development Director, TCP Life Systems


Section 2. Comments

What the consumer should expect from the protection industry
Teresa Fritz, Principal Researcher, Which?

The internet
Lucian Camp, Chairman, Tangible Financial

The product is the service so why not shout about it
Philip Cooke

Pharma and PMI: partnering to achieve shared goals of improving health
Steve Bojakowski, Senior Healthcare Business Manager, Roche Pharmaceuticals

The changing face of insurance medicine
Dr Willie Hamilton, CMO, Exeter Friendly, LV= and Friends Provident 

Is health information on the internet a good thing?
Dominic Howard, Director for UK and Ireland, Best Doctors 

Increasing professionalism: a new group risk exam
Howard Rayner, Group Legislation Manager, Canada Life and GRiD member

Increasing professionalism: a new PMI exam
Mike Izzard, Managing Director, Premier Choice Group and Chairman, AMII

Is there a place for protection in the RDIP?
Tom Baigrie, Managing Director, LifeSearch

The place of innovation in the protection market
Deepak Jobanputra, Actuarial and product Director, PruProtect

The IPTF Second White paper
Clive Waller, co-chairman IPTF and Senior Partner, CWC Research

Better measurement for better business
Andrew Gething, Managing Director, MorganAsh 

Tele-claims - benefits for claimants and insurers
Anne-Marie Dec, Claims Manager, SCOR

The reinsurance market in 2009
Nigel Bradshaw, Managing Director, Redmayne Consulting

Your 2009 update from America
Hank George, President, Hank George Inc


Section 3. International perspectives

What's up down under?
Greg Staunton, Senior Insurance Manager, AustralianSuper

Europe
Paul Ernest, Senior Consultant, Milliman 

Hong Kong - wealth management industry, riding the wave of the financial tsunami
Jeffrey Woo, Assistant Vice-President, Americal International Assurance (AA)

The South African protection market in 2008 and 2009 - will the financial crisis dampen product innovation?
Paul Lewis, Deputy Managing Director, General Reinsurance Africa Ltd

The economy is not the only challenge facing North America
Robert L DiAngelo, Executive Vice President, MIB Inc


Section 4. Health and protection insurance markets

Life cover: a good time for protection

Critical illness cover – entering a critical period?

Income protection – the dawn of a new false dawn?

Multiplans – a multiplicity of multiplans

Reassurance – a reassuring presence?

Private medical insurance – rocking the boat

International medical insurance – with a little help from its friends

Health cash plans – opportunities arising?

Dental insurance – a bit down in the mouth?

Payment protection insurance – help, the boat is sinking

Employee benefits – changes needed

New products 2008-2009

Protection Review Awards 2009


Section 5. Protection Review 2008 research studies 

Protection Review Intermediaries’ Forum

PFS/Protection Review survey supported by Fineos

Hannover Life Re (UK)/Protection Review consumer research 2009

What the market watchers think (Ben Heffer/Phil Veale/Ron Wheatcroft)

Nine journalists...

Protection Review sales indices

Bibliography and useful websites

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